Max serves Carl's Mangos in 4 languages, 24 hours a day.
I integrated an AI-powered virtual assistant into the website of Carl's Mangos, a smoothie bar with two locations in Dénia and Ondara. It answers questions about the menu, opening hours and orders in Spanish, English, Dutch and German.
A smoothie bar full of tourists, in a region with many languages.
Carl's Mangos is in the Marina Alta, an area where Spaniards, Brits, Dutch and Germans all live side by side. Every day the website gets questions about opening hours, the menu, allergies and orders. And always in different languages.
The team is busy behind the counter making smoothies. When someone messages on WhatsApp on a Sunday at eleven at night, there isn't always someone free to reply instantly. And every question left unanswered is a customer who goes elsewhere.
Max, an assistant that knows the business.
Max isn't a generic chatbot. It's trained on Carl's Mangos' real information: its menu, prices, two locations, opening hours, and vegan and gluten-free options. It knows when to redirect to WhatsApp or Glovo. And it automatically replies in the visitor's language.
- ✓Replies in Spanish, English, Dutch and German without the customer changing anything.
- ✓Knows the entire menu, with real prices and dietary options.
- ✓Redirects to WhatsApp for orders and private events.
- ✓Works alongside the existing WhatsApp button without replacing it.
Three real situations on Carl's website.
Helping in German
A German visitor asks about opening hours. Max replies in their language with accurate details for both locations.
Knowing the menu
Recommends signature smoothies with their real ingredients, ready for the customer to decide.
Switching languages mid-conversation
The customer starts in Spanish and asks to switch to English. Max continues without losing the context.
A clean integration, touching the client's code in just one line.
Does your business get questions at odd hours too?
If you run a local business with customers messaging outside business hours or in other languages, Max can help. Let's talk, no strings attached, and I'll tell you if it fits your case.
Shall we talk about your project?
Choose whichever way you prefer. I check every message and reply within 24 hours.